Privacy Policy

Nationwide School Uniforms do everything possible to protect our customers' privacy and to ensure the security of all customer information. We will never give or sell your personal details to a third party except where we are obliged to by law (see the section on Confidentiality, below) or when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. This section of the site explains how we use your information.

Customer Information

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

When you place an order or make an enquiry with Nationwide School Uniforms there are certain pieces of information which we will need. These are: name, address, telephone number and email address. Nationwide School Uniforms does NOT receive or store credit card details as these are handled securely by our preferred internet payment processing provider, Stripe. You shall be liable for the accuracy of customer information you provide to us.

Once we have this information, we will be able to send you, by email, a quotation or confirmation of your order. In the unlikely event of a problem occurring with your order / enquiry, we will try to contact you by telephone or email so that we can inform you of the situation and discuss your alternative options.

The information we hold will be accurate and up to date. You can assist us in doing this by updating your personal information in My Account after logging in. You can also check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

Customer Comments

We may ask our customers for their comments on the service we provide and you may be emailed for your opinion on a particular subject. If you let us know that you do not want us to email you with a request for your opinion then again we will of course comply with your wishes.

Site Tracking

We are constantly developing the site to make navigation as easy as possible for all our visitors, and one part of this requires us to monitor the way the site is used. This may involve the use of cookies, which are small pieces of software placed onto your computer's hard disk by the website. The information collected in this way can be used to identify you unless you modify your browser settings.

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use

We use cookies for the following purposes:

  • (a) to help us to analyse the use and performance of our website and services
  • (b) to store your preferences in relation to the use of cookies more generally

The following cookies may be set whilst browsing our website:

Our website sets the following essential cookies:

  • PHPSESSID - To store the logged in user's username and a 128bit encrypted key. This information is required to allow a user to stay logged in to a web site without needing to submit their username and password for each page visited. Without this cookie, a user is unabled to proceed to areas of the web site that require authenticated access.
  • private_content_version - Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server.
  • persistent_shopping_cart - Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper.
  • form_key - A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF).
  • store - Tracks the specific store view / locale selected by the shopper. login_redirect - Preserves the destination page the customer was navigating to before being directed to log in.
  • mage-messages - Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages, The message is deleted from the cookie after it is shown to the shopper.
  • mage-cache-storage - Local storage of visitor-specific content that enables e-commerce functions.
  • mage-cache-storage-section-invalidation - Forces local storage of specific content sections that should be invalidated.
  • mage-cache-sessid - The value of this cookie triggers the cleanup of local cache storage.
  • product_data_storage - Stores configuration for product data related to Recently Viewed / Compared Products.
  • user_allowed_save_cookie - Indicates if the shopper allows cookies to be saved.
  • section_data_ids - Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc.

Our website can also set the following cookies to customise your user experience:

  • recently_viewed_product - Stores product IDs of recently viewed products for easy navigation.
  • recently_viewed_product_previous - Stores product IDs of recently previously viewed products for easy navigation.
  • recently_compared_product - Stores product IDs of recently compared products.
  • recently_compared_product_previous - Stores product IDs of previously compared products for easy navigation.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at https://www.google.com/policies/privacy/.

Google Analytics uses the following cookies:

  • _ga - Used to distinguish users. Expires after 2 years.
  • _gid - Used to distinguish users. Expires after 24 hours.
  • _gat - Used to throttle request rate. Expiry time: session.

Security 

As required by the UK Data Protection Acts of 1984 and 1998 and UK GDPR, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Confidentiality

The personal information you disclose to us is confidential and will not be traded, sold or rented to any third party outside of Nationwide School Uniforms. We will only ever disclose personal information without your consent if we are legally required to do so.

Changes To This Policy

From time to time we may decide to change our privacy policy, but any changes will be posted on this page to keep you up to date with how we collect, use and disclose information.

If you have any questions/comments about privacy, you should contact us using the Contact link in the main menu.

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